Useful organisations

The following organisations can provide some advice and information about help with childcare costs and other benefits. 

Daycare Trust

Information line: 0845 872 6251
Website: www.daycaretrust.org.uk
Provides information about childcare issues and funding for childcare. 

Benefits Enquiry Line

Helpline: 0800 88 22 00
Provides information on benefits for disabled people and their carers. 

Childcare Link

Helpline: 0800 234 6346
Re-directs you to your local Family Information Service.

Connexions

Advice line: 0808 001 3219
Website: www.connexions.gov.uk
Provides advice, guidance and support on a range of issues to young people aged 13–19 (24 if they have special educational needs). 

Contact a Family

Helpline: 0808 808 3555
Website: www.cafamily.org.uk
Provides information, advice and support to families of disabled children. 

Disabled Information and Advice Line (DIAL UK)

Tel: 01302 310 123
Website: www.dialuk.info
National network of advice agencies for people with disabilities. 

Disability Alliance

Website: www.disabilityalliance.org
Provides information and advice about benefits and other financial entitlements to people with disabilities, their carers and families. 

Family Fund Trust

Tel: 01904 621 115
Website: www.familyfundtrust.org.uk
Provides grants to families with severely disabled or seriously ill children. 

HM Revenue & Customs

Tax Credits Helpline: 0845 300 3900
Website: www.hmrc.gov.uk/childcare
Provide information and advice on tax benefits for parents. 

Jobcentre Plus

Website: www.direct.gov.uk  Provides information about a range of benefits and government schemes including New Deal. 

Learn Direct

Helpline: 0800 100 900
Website: www.learndirect.co.uk
The national learning advice line. Can provide information about funding for students. 

Learner Support Helpline

Helpline: 0800 121 8989
Can provide information and advice about Care to Learn and the Adult Learning Grant.

Low Incomes Tax Reform Group 

Website: www.litrg.org.uk
Information about tax, including tax credits for low income workers. Includes a guide to tax credit overpayments for parents.

National Childminding Association

Tel: 0845 880 0044
Website: www.ncma.org.uk
Provides general information about childminding and can advise parents about contracts and other issues relating to using childminders. 

National Day Nurseries Association

Tel:  01484 407070 
Website: www.ndna.org.uk
Provides information about day nurseries and can respond to parents queries about issues they may have with nurseries. 

NHS Student Grants

Tel: 0845 358 6655
Website: www.nhsstudentgrants.co.uk
Provide information for the Student Grants Unit who administer the NHS Bursary Scheme. 

Pre-school Learning Alliance

Tel: 020 7697 2500
Website: www.pre-school.org.uk
Provides information about pre-schools. 

Student Finance England

Tel: 0845 300 5090
Website: direct.gov.uk/studentfinance
Provides services and information for those in England who are interested in financial support for students in Higher Education. 

Sure Start

Helpline: 0870 0002288 (DCSF Public Enquiry Unit)
Website: Information can be found on www.direct.gov.uk
Information about local Sure Start programmes and children’s centres, as well as other childcare-related issues. 

Turn2us

Website: www.turn2us.org.uk
Turn2us helps people to access the money available to them - through welfare benefits, grants and other financial help. 

Waving not drowning network

Helpline: 020 7253 7243 (Wed, Thu, Fri)
A network of parents of children with disabilities who work or want to work, run by Working Families.

Young People's Learning Agency

Tel: 0845 337 2000
Website: www.ypla.gov.uk
Supports the delivery of education and training to young people in England, including providing financial support to young learners.